z Training Needs Survey

Below you will find the current Training Needs Analysis Questionnaire. The deadline for completion is the end of the month.

Please put aside time to complete this survey as accurately and honestly as possible. It is a critical step in creating your personal development plan and enabling you to achieve success in your current role. This information will help the Organizational Development Team to deliver the best training to meet your specific needs.

When working on the survey, please note that you do not need to complete the entire survey in one session. It is OK to complete part of the survey, then submit your responses and complete the rest of the survey at a later date. The link sent to you through email will give you access to your questionnaire during the data collection period. You can access the survey as often as needed.

The only purpose of this survey is to help you identify training priorities. The scores have no other purpose. It makes no difference if you rate yourself as mostly 3 with some 4’s or mostly 4’s with some 5’s - as long as it helps you to identify which areas you most want training or development.

The results of this Training Needs Analysis are confidential and will only be shared with you, your direct manager and HR. They will be available in early December.

Please send any questions to the HR Department.

Thank you for taking the time and focus to complete this.

Best regards,

___________
HR Director


Demographics

Please complete this section to help us make accurate conclusions for specific work groups.
None of this information will be used to identify individuals.

Which Division do you work in?


Do you have Line Management Responsibilities?


Please indicate how long you have worked at [Company]:

Your Current Job role/category



List the type of training and development you have received at Sample Document in the last two years.


Please select up to 5 topics that reflect your most important development and training needs.

 


Please rate your degree of knowledge/skill in each of the competencies sections below using a scale of 1-5 or N/A and the free text space to provide additional comments.

1 = No knowledge/skill
2 = A little knowledge/skill but considerable development required
3 = Some knowledge/skill but development required
4 = Good level of knowledge/skill displayed, with a little development required
5 = Fully knowledgeable/skilled – no/very little development required
N/A = This competency is not applicable to my job

Communication

N/A 1 2 3 4 5
  1. Understanding written sentences and paragraphs in work related documents.
  1. Giving full attention to what other people are saying.
  1. Understanding how to provide effective feedback to others.
  1. Knowing how to ask insightful questions.
Comments:

Interpersonal Skills

N/A 1 2 3 4 5
  1. Addressing critical customer issues in a timely manner.
  1. Demonstrating an understanding for other points of view.
  1. Recognizing and rewarding behavior that contributes toward excellent performance.
  1. Knowing how to adapt to meet the needs of the individual or situation.
Comments:

Conflict Resolution

N/A 1 2 3 4 5
  1. Knowing how to facilitate constructive conversations with stakeholders.
  1. Identifying areas of agreement and common ground.
  1. Knowing how to think of alternative solutions to resolve conflicts.
  1. Understanding how to deal with employee grievances.
Comments:

Collaboration & Partnership

N/A 1 2 3 4 5
  1. Knowing how to work and collaborate with others to accomplish goals and objectives.
  1. Understanding how divisions and departments can work better together.
  1. Knowing how to share information and communicate better throughout the organization.
Comments:

Adaptability

N/A 1 2 3 4 5
  1. Working more effectively in changing environments.
  1. Being able to adjust priorities to better meet changing business goals.
  1. Knowing how to be more flexible and open to new ideas.
Comments:

Achievement & Action

N/A 1 2 3 4 5
  1. Knowing the appropriate course of action to workplace address issues.
  1. Getting things done on time and within budget.
  1. Understanding how to simplify business processes and procedures.
Comments:

Time Management & Planning

N/A 1 2 3 4 5
  1. Knowing how to make more effective use of web-based calendars and To-Do lists.
  1. Knowing how to prepare for contingencies.
  1. Dealing more effectively with distractions and interruptions.
Comments:

Accountability

N/A 1 2 3 4 5
  1. Accepting responsibility and accountability for achieving goals and objectives.
  1. Holding others accountable for their actions.
  1. Giving advance warning on potential problems and issues that may affect others.
Comments:

Analytical & Problem Solving Skills

N/A 1 2 3 4 5
  1. Asking the right questions to better understand or evaluate situations.
  1. Knowing the best way to divide problems into more manageable components.
  1. Knowing how to develop innovative solutions to solve the root cause of problems.
Comments:

Business Case Skills

N/A 1 2 3 4 5
  1. Understanding our products and services.
  1. Understanding the costs, profits, margins, and values of different service lines.
  1. Viewing problems from a business perspective.
Comments:

Financial Fundamentals

N/A 1 2 3 4 5
  1. Understanding how to interpret financial data, balance sheets and cash flow.
  1. Understanding how to monitor spending, expenses and budgets.
  1. Understanding how to develop realistic and accurate forecasts.
  1. Knowing how to manage cash and cash disbursements.
Comments:

Teamwork

N/A 1 2 3 4 5
  1. Encouraging collaboration with others.
  1. Facilitating conflict resolution and mediation.
  1. Understanding how to give constructive feedback.
Comments:

Innovation

N/A 1 2 3 4 5
  1. Understanding how to develop solutions or methods using our products and services.
  1. Knowing how to challenge standard practices and current procedures.
  1. Implementing best practice methods within the department.
Comments:

Personal Effectiveness

N/A 1 2 3 4 5
  1. Keeping up with changes in technologies.
  1. Knowing what opportunities are available for professional development.
  1. Analyzing interpersonal problems instead of reacting to them.
Comments:

 

 

Vice Presidents, Directors and Line Managers Only
This section only applies to Vice Presidents, Directors and Line Managers (i.e., people with line management responsibilities). If you are not a Director or Manager or do not have line management responsibilities, you may skip this and go on to the next section. If you wish, you may choose to Hide this section using the button below. Thank you.

Leadership/Coaching & Mentoring

N/A 1 2 3 4 5
  1. Understanding how to communicate a vision that generates enthusiasm and commitment.
  1. Knowing how to articulate the department's strategy and objectives.
  1. Understanding how to influence, inspire and motivate others.
  1. Knowing how to act as an inspirational role model for other members of team.
  1. Understanding how to take responsibility and be accountable for actions.
  1. Knowing how to inspire and instill accountability within his/her team.
  1. Understanding how to coach others.
  1. Knowing how to mentor others.
  1. Understanding how to identify strengths of others.
  1. Knowing how to delegate tasks appropriately.
  1. Understanding how to regularly review individual performance.
  1. Knowing how to effectively manage team performance, making tough decisions when required.
Comments:

Change Management

N/A 1 2 3 4 5
  1. Understanding how to work collaboratively with others to implement changes.
  1. Knowing how to successfully manage resistance to changes.
  1. Understanding the fundamental principles of change management.
Comments:

Project/Account Management

N/A 1 2 3 4 5
  1. Knowing how to handle multiple projects and tasks simultaneously.
  1. Understanding how to set priorities, organize and coordinate phases of projects.
  1. Knowing how to work with customers and clients to assess their needs and define project parameters.
Comments:

Commercial Acumen

N/A 1 2 3 4 5
  1. Understanding how to effectively develop and use resources (people, time and money) to improve sales and organisational performance.
  1. Knowing how to make tough commercial decisions promptly and objectively as well as assess the commercial implication of a decision.
  1. Knowing how to actively seek to reduce costs to improve profitability.
Comments:

 

Business Development Directors, Business Development Managers and Sales Support only
This section applies to Business Development Directors, Business Development Managers and Sales Support only. If you are not a Business Development Director, Business Development Manager or Sales Support, you may skip this and go on to the next section. If you wish, you may choose to Hide this section using the button below. Thank you.

Sales Skills

N/A 1 2 3 4 5
  1. Understanding how to establish and grow relationships with current and prospective customers.
  1. Knowing how to forecast plans based on customer requirements and budgets.
  1. Understanding how to support business development activities.
  1. Knowing how to build relationships with the customer by establishing rapport and trust.
  1. Understanding how to identify customer needs through the use of effective questioning and investigation.
  1. Knowing how to overcome customer objections.
  1. Understanding how to identify and analyze key business drivers and competitive intelligence to drive desired outcomes.
  1. Understanding and knows how to articulate product marketing messages.
  1. Knowing how to utilize the appropriate data to accurately forecast sales.
  1. Knowing the required planning, research and approach in the sales process.
  1. Understanding how to write effective sales proposals.
  1. Knowing how to deliver sales presentations and demonstrations.
  1. Understanding how to close sales/deals.
  1. Knowing how to create back-up plans for each quarter to ensure sales goals are achieved.
  1. Understanding the follow-up after sales activity.
  1. Knowing how to use technology.
Comments:

Marketing & Branding Skills

N/A 1 2 3 4 5
Use Social Media                                                                                                                                                                               
Use CRM
USe Email Marketing software to track email delivery metrics
Paid advertising: Google ads
Paid advertising: Facebook ads
SEO & Keyword Research
Track online & offline marketing using analytics software
 Feel of pleasant design
 Branding colors, tonality & space
 
 
 

DAta Compliance

N/A 1 2 3 4 5
Local PDPA                                                                                                                                                                             
International GDPR

Technical Knowledge, Skills, and Abilities Survey

Below are definitions of what is meant by the different categories, please bear these in mind when answering.

  • Product knowledge: How well do you know the product? Are you comfortable with answering questions in relation to the product etc?
  • Implementation knowledge: How well do you know the implementation procedures?
  • Technical knowledge: Are you technically capable enough to use the product? Could you help others with the product based upon their needs and requirements?
  • Comments: Free text, expand upon your answer

Please rate your degree of knowledge/skill in each of the technical areas below using a scale of 1-5 and the free text space to provide additional comments.

1 = No knowledge/skill
2 = A little knowledge/skill but considerable development required
3 = Some knowledge/skill but development required
4 = Good level of knowledge/skill displayed, with a little development required
5 = Fully knowledgeable/skilled – no/very little development required

Power Generation Systems

Not applicable Product knowledge

1
2
3
4
5
Installation knowledge

1
2
3
4
5
Technical ability

1
2
3
4
5
Nuclear Reactor V10
LNG Mobile Unit G300
Comments:

Aerospace

Not applicable Product knowledge

1
2
3
4
5
Installation knowledge

1
2
3
4
5
Technical ability

1
2
3
4
5
Com Sat IV
Comments:

Locomotion

Not applicable Product knowledge

1
2
3
4
5
Installation knowledge

1
2
3
4
5
Technical ability

1
2
3
4
5
Deisel Electrics
HS Electric Grids
AM G200
Comments:

Automotive

Not applicable Product knowledge

1
2
3
4
5
Installation knowledge

1
2
3
4
5
Technical ability

1
2
3
4
5
Starter Series 100
Eco Gen 400
AI Futures
Interior Systems Tech
Sound Design Tech
B200 Series
Comments:

Aviation

Not applicable Product knowledge

1
2
3
4
5
Installation knowledge

1
2
3
4
5
Technical ability

1
2
3
4
5
Turbo Boost DL100
Cockpit Navigator
Comments:

Agriculture

Not applicable Product knowledge

1
2
3
4
5
Installation knowledge

1
2
3
4
5
Technical ability

1
2
3
4
5
GenMod 1
Gen Mod 2
Harvester/Processor
Nitro Growth 01
Equipment Leasing
Horticulture Tech
Floor Forms
Synth Training
Hardware App
Ship Transporter
SeedMax (tm)
GX-Gway
Aqua Mediums
SPD Y100
GermPhobe
GPS Locator
Feed and Fertilizer
Weather Pro
Comments:

IT Systems

Not applicable Product knowledge

1
2
3
4
5
Installation knowledge

1
2
3
4
5
Technical ability

1
2
3
4
5
ID/Badge System
Surveillance
Info Now IP
I3600
Gene Brain 010
MS Win10
Social Networking
TimeKeeper Pro
HR Online
IDP Now
System Firewalls
CoHub Switches
SysteMaxII
Graphic Series III
Synch Driver
Comments:

 

Final Comments

Please include any general comments you would like to add regarding this survey, training and development, or [Company].
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